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PRIVACY POLICY

Effective Date: April 1, 2025 (01.04.2025 DD.MM.YY)
Company Name: GamingServers
Website: https://gamingservers.xyz

 

At GamingServers, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services or visit our website. We operate in compliance with the EU General Data Protection Regulation (GDPR).

 

1. Data We Collect

We only collect the data necessary to deliver and manage our hosting services:

  • Personal Information:
    Name, email address, billing address, country, phone number

  • Order & Server Information:
    Game server orders, configurations, and usage logs (e.g., CPU, RAM, bandwidth)

  • Technical Data:
    IP address, browser type, device info, access times

  • Communication Records:
    Support tickets, emails, and other service-related correspondence

 

2. How We Use Your Data

Your data is used to:

  • Fulfill orders and deploy your game servers

  • Provide access to the customer portal

  • Monitor server performance and stability

  • Send operational updates (e.g., maintenance, service alerts)

  • Respond to support inquiries

  • Meet legal obligations (e.g., accounting, fraud detection)

We do not sell or share your data with third parties for marketing purposes.

 

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to provide the services you ordered

  • Legal obligations – to comply with applicable laws and regulations

  • Legitimate interests – to improve service reliability and user experience

  • Consent – when you explicitly opt in (e.g., newsletter)

 

4. Data Storage and Retention

Your data is securely stored in EU/EEA data centers. Retention periods:

  • While your account or active service is running

  • Up to 5 years for tax and accounting compliance

  • Up to 12 months after cancellation for audit and security logging

You may request earlier deletion unless retention is required by law.

 

5. Cookies and Tracking

Our website uses essential cookies for login sessions and security. We do not use advertising or third-party tracking cookies.

You can manage cookie settings in your browser.

 

6. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct any inaccurate data

  • Request deletion ("right to be forgotten")

  • Object to or restrict certain processing

  • Request data portability (structured export)

To exercise any of these rights, contact us at: privacy@gamingservers.xyz

 

7. Data Security

We protect your data using:

  • Encrypted transmission (SSL/TLS)

  • Secure login and authentication systems

  • Firewalls and intrusion prevention

  • Internal access control and monitoring

 

8. Third-Party Services

We use third-party service providers (e.g., payment processors, data centers) who are contractually bound to uphold GDPR and meet strict security standards.

 

9. Contact Information

For privacy-related questions or requests, please contact:

GamingServers
Email: privacy@gamingservers.xyz
Phone: +45 61404764
Website: https://gamingservers.xyz

 

10. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updated versions will be posted on our website, and you will be notified of major changes.

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